Reporting incorrect information
Found a closed stop, wrong direction, or other bad data? Here's how to report it to TfL or to us.
If you spot incorrect information on your journey — a stop closed for roadworks that hasn't been updated, or wrong bus-direction info — you can report it two ways:
- To TfL directly — More → Tell TfL in the app.
- To us — More → Help/Feedback in the app, or via Contact us.
We feed corrections back to TfL where the underlying data is theirs.
Related: Missing buses · Wrong bus times
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If buses that normally serve a stop show no times, it's usually a data-feed issue — here's how to report it.
Does Bus Times work offline?
Saved stops keep their last known data offline; live updates need a connection.
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