If the app won't open or behaves oddly

If Bus Times crashes, freezes, or shows a blank screen, work through these:

1. Force close and reopen. Swipe the app away in your device's task switcher, then reopen it.
2. Restart your phone. Clears temporary glitches.
3. Update the app. Install the latest version from your app store.
4. Update your operating system.
5. Check your connection. See Connection error / no internet.
6. Reinstall. Delete and reinstall the app. Your saved stops live on the device, so note them first; if you have the ad-free subscription, use Restore Purchase afterwards.

Still broken? Contact us and tell us your device model, OS version, and what you were doing when it happened — that helps us reproduce and fix it fast.